Privacy Policy

Privacy Policy

Platform: GlamGuide (glamguide.in)

Contact: glamguide368@gmail.com

Effective Date: April 12, 2026

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1. Introduction

GlamGuide is an online platform that connects customers with beauty service providers including Makeup Artists, Spas, Salons, and Beauty Parlours. We offer listing and booking services to make beauty experiences easy and accessible.

This Privacy Policy describes how GlamGuide collects, uses, stores, and protects your personal information when you use our platform — whether you are a Customer or a Service Provider (Business/Artist).

By accessing or using glamguide.in, you agree to this Privacy Policy.

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2. Information We Collect

For Customers:

Full name, email address, phone number

Location/city (to show nearby services)

Booking history and appointment details

Reviews and ratings submitted

Device and usage data (browser, IP address, pages visited)

For Service Providers (Salons, Spas, Makeup Artists, Parlours):

Business name, owner name, contact details

Business address and service area

Service listings, pricing, availability/schedule

Portfolio images uploaded

Bank/UPI details (for payouts, stored securely)

Identity/verification documents (if required)

Automatically Collected:

IP address, browser type, operating system

Pages visited, time spent, clicks (via cookies and analytics)

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3. How We Use Your Information

We use collected information to:

Allow customers to search, view, and book beauty services

Allow service providers to create and manage their listings

Confirm bookings and send appointment reminders

Process payments and manage transactions

Send platform updates, offers, and notifications (with your consent)

Resolve disputes between customers and service providers

Improve our platform, listings, and booking experience

Prevent fraud and ensure platform security

Comply with applicable laws and regulations

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4. Sharing of Information

GlamGuide does not sell your personal data. We may share information with:

Service Providers Listed on Platform – Booking details are shared with the relevant salon/artist to fulfill your appointment.

Customers – Limited provider profile info (name, location, services, ratings) is publicly visible.

Payment Gateway Partners – To securely process transactions.

SMS/Email Service Providers – To send booking confirmations and reminders.

Legal Authorities – If required by law or to prevent fraud/harm.

All third parties are bound by data confidentiality obligations.

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5. Publicly Visible Information

The following information on Service Provider profiles is publicly visible on glamguide.in:

Business name, location, services offered

Pricing, availability

Photos/portfolio uploaded

Ratings and reviews

Service providers are responsible for the accuracy of their listed information.

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6. Cookies & Tracking

We use cookies to:

Remember your location and preferences

Keep you logged in

Analyze traffic and improve the platform

Show relevant service listings

You can disable cookies in your browser, but some features (like saved searches and bookings) may not work properly.

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7. Data Security

We implement industry-standard security measures to protect your data, including:

Encrypted connections (HTTPS)

Secure storage of sensitive information

Restricted access to personal data

However, no online platform can guarantee 100% security. Please keep your login credentials safe.

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8. Booking & Transaction Data

All bookings made through GlamGuide are recorded for service fulfillment, dispute resolution, and platform records. Transaction history is retained for a minimum period as required by financial and legal regulations.

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9. User-Generated Content

Customers may submit reviews and ratings for service providers. By submitting a review, you agree that GlamGuide may display it publicly on the platform. Please do not include personal or sensitive information in reviews.

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10. Your Rights

You have the right to:

Access your personal data held by us

Correct inaccurate information in your account

Request deletion of your account and data

Opt out of promotional communications

Withdraw consent for data processing (where applicable)

To exercise your rights, contact us at glamguide368@gmail.com.

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11. Data Retention

We retain your data as long as your account is active or as needed to provide services. If you request account deletion, we will remove your data within 30 days, except where retention is required by law.

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12. Children’s Privacy

GlamGuide is not intended for users under the age of 18. We do not knowingly collect data from minors.

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13. Changes to This Policy

We may update this Privacy Policy as our platform grows. Changes will be posted on this page with a new effective date. Continued use of the platform after changes means you accept the updated policy.

 Contact Us

For any privacy-related queries or requests:

GlamGuide Support